Is it just me or customer service in Singapore is getting worst!?
I am very anal when it comes to customer service and recently there have been a few shops which do not rightly deserve my thank yous.
Cant stand the curt reply they gave when the customer (ME) had been polite and sweet. I hate when they say No each time I ask for a new piece especially when I barely even finish my sentence. Plus the service in the F&B industry is the worst of them lot. Base on my experience while working waiting on tables (yeps I did part time at a cafe while i was studying) no matter how bad my day went, I made sure my service to the customers were not affected. Nowadays, the slamming of chairs, dumping of food on the table, setting up the cutlery set the wrong way, and the one I loathe most is when they can be very rude! I cant mention where because apparently its happening almost everywhere.
Today was another example, I had lunch with my bestie at a bistro and I requested for my starter to be sent much earlier since they said our main course will take 30mins to be served, but the girl which we asked was quite rude brushing away my request saying that the counter is busy and crowded,what the hell?! I'm not asking for explaination it would be nice if she could just reply simply 'sure, i'll check your order again'. The cashier was even worst, ignoring me a few times and yes well I didnt even said my thank yous or your welcome when she unwillingly said 'thank you'.
Is it because of the low wages being paid that customers no longer deserved to be treated with courtesy??
+++++++++++
The sound of the fighter jets flying in the sky makes my heart go thud thud thud! My adrenaline rush was beyond words! I cant wait to be part of the 20,000 people who will be watching the parade at the new venue for the first time!
And well my intention of finding a new red top in JB today (since I had been warned by the people who is going to the parade that I must wear red) was dashed since the sister made me spent my last RM50 on her new vest she's been dying to get for her trip to Esplanade to watch King And I with her school mates. This one sister of mine is getting smarter by the day, sudah bijak meminta membeli barang untuknya pendek kata dah pandai nak melawa! But of course whatever she is buying has to go through my mama followed by me the quality controller, so even if the mama said yes and the kakak said no, it still means No, kids these days I tell you..
I suppose I'll just wear what red i have in my wardrobe..sigh..but! heh I did spent on myself la, got 2 new tops, another new shade, Dvds, and unexpected purchase which I deposited for. I actually made an impulsive decision to make a new pair of glasses. Yeps, my friends would have already known my current glasses is only a month old after the previous pair broke into half but today evening I had fallen in love with the Hugo Boss model and mama didnt help me much to curb me from buying when she said I actually look good with it... Its back guys, impulsive purchase is riding over this month..
Help!!!!
I am very anal when it comes to customer service and recently there have been a few shops which do not rightly deserve my thank yous.
Cant stand the curt reply they gave when the customer (ME) had been polite and sweet. I hate when they say No each time I ask for a new piece especially when I barely even finish my sentence. Plus the service in the F&B industry is the worst of them lot. Base on my experience while working waiting on tables (yeps I did part time at a cafe while i was studying) no matter how bad my day went, I made sure my service to the customers were not affected. Nowadays, the slamming of chairs, dumping of food on the table, setting up the cutlery set the wrong way, and the one I loathe most is when they can be very rude! I cant mention where because apparently its happening almost everywhere.
Today was another example, I had lunch with my bestie at a bistro and I requested for my starter to be sent much earlier since they said our main course will take 30mins to be served, but the girl which we asked was quite rude brushing away my request saying that the counter is busy and crowded,what the hell?! I'm not asking for explaination it would be nice if she could just reply simply 'sure, i'll check your order again'. The cashier was even worst, ignoring me a few times and yes well I didnt even said my thank yous or your welcome when she unwillingly said 'thank you'.
Is it because of the low wages being paid that customers no longer deserved to be treated with courtesy??
+++++++++++
The sound of the fighter jets flying in the sky makes my heart go thud thud thud! My adrenaline rush was beyond words! I cant wait to be part of the 20,000 people who will be watching the parade at the new venue for the first time!
And well my intention of finding a new red top in JB today (since I had been warned by the people who is going to the parade that I must wear red) was dashed since the sister made me spent my last RM50 on her new vest she's been dying to get for her trip to Esplanade to watch King And I with her school mates. This one sister of mine is getting smarter by the day, sudah bijak meminta membeli barang untuknya pendek kata dah pandai nak melawa! But of course whatever she is buying has to go through my mama followed by me the quality controller, so even if the mama said yes and the kakak said no, it still means No, kids these days I tell you..
I suppose I'll just wear what red i have in my wardrobe..sigh..but! heh I did spent on myself la, got 2 new tops, another new shade, Dvds, and unexpected purchase which I deposited for. I actually made an impulsive decision to make a new pair of glasses. Yeps, my friends would have already known my current glasses is only a month old after the previous pair broke into half but today evening I had fallen in love with the Hugo Boss model and mama didnt help me much to curb me from buying when she said I actually look good with it... Its back guys, impulsive purchase is riding over this month..
Help!!!!
Yours Truly Lis @ 1:33 AM
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